This privacy policy sets out how Yoidentity uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.
Yoidentity may change this policy from time to time by updating this page. This policy is effective from 1-January-2024.
What We Collect
We may collect the following information:
Name
Contact Information: Including email address and phone number.
Delivery Details: Complete address within Bangalore and postcode.
Preferences: Interests relevant to plants, gardening, and special offers.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with better service, specifically for:
Order Fulfillment: Processing your purchase and coordinating specialized delivery from our farm to your doorstep.
Customer Support: To contact you via phone or WhatsApp for delivery coordination and availability.
Internal Records: For maintaining purchase history and service improvements.
Communication: We may periodically send promotional updates about new arrivals, seasonal plant offers, or care tips using the email or mobile number provided.
Feedback: We may contact you for market research purposes to improve our products and services.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file that helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and tailor operations to your needs. We use traffic log cookies to identify which pages are being used; this helps us improve our website to better serve customer needs. You can choose to accept or decline cookies through your browser settings.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you fill in a form on the website, look for the box to indicate that you do not want your information used for direct marketing purposes.
If you have previously agreed to us using your personal information, you may change your mind at any time by emailing us at [email protected].
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Company Name: Yoidentity
Address: #178, 1st Cross, New Thippasandra, Bangalore – 560075
Email: [email protected]
Call/WhatsApp: +91 8970715515
